Diana (Glozman) Gordon
Senior product designer and researcher. I design agentic AI clinical trial software so new treatments reach patients faster.
Eight years designing across the clinical trial lifecycle, from pre-activation through activation, trial recruitment, execution, and post-study research.
At Mayo Clinic, I lead design for four initiatives in clinical research. The flagship is an agentic AI trial activation platform that replaces manual re-entry across 10+ systems, grounded in 30+ interviews across three Mayo sites, with senior physician leadership calling the work transformational. I also shipped a clinical trial pharmacy platform three months ahead of schedule with a 92.4 SUS score and full adoption by hospital pharmacists. I turned a two-year stalled study tracking application into a launched product in three months by reframing it from systems-first to user-centered. And I'm currently designing a research data consolidation app that helps principal investigators work with complete, shareable datasets after a study closes.
Before Mayo, at Verana Health, I led the redesign and expansion of a clinical trial recruitment platform, conducting onsite usability research with study teams to ground the work in how recruitment actually happens. I also led design for a Medicare quality reporting platform that hit 90 NPS at launch.
At Modernizing Medicine, I contributed research and design critique to award-winning EHR products recognized for Best Healthcare App and Best UI/UX.
Clinical trials are slow, fragmented, and high-stakes. I'm good at making them less so.
Case Studies
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Case Studies 〰️
Selected Works
Reduced clinical trial activation complexity across 10+ systems
Designed the experience layer for an AI-driven platform now in active build, replacing fragmented workflows and aligning engineering and vendor teams around a single intake-driven system.
Increased clinician satisfaction to 90 NPS across 3,000 users
Redesigned submission workflows and dashboards for Verana Health, shifting focus to the largest user group and simplifying a high-stakes reporting process.
Shipped a new platform 3 months early with full adoption
Led research and design for a research pharmacy coordination system at Mayo Clinic. Delivered ahead of schedule with a 92.4 SUS score.
Enabled real-time decision-making across fragmented pharma data
Consolidated multiple data sources into a single platform, eliminating manual workflows and generating over $1M per client.
Enabled $1.5M in monthly savings through workflow integration
Designed a GoodRx integration within an EHR, allowing physicians to access pricing data without leaving their workflow.
